Terms of service

Torashii Terms of Service

Effective Date: [04/03/2025]

Welcome to Torashii! These Terms of Service ("Terms") govern your use of our website [https://torashii.com/] (the "Site") and the purchase of products from our store. By accessing or using our Site, you agree to comply with these Terms.

1. General Terms

By using our website and purchasing from Torashii, you confirm that:
✅ You are at least 18 years old or have permission from a parent/guardian.
✅ You will not use our products for illegal purposes.
✅ You will provide accurate and complete account information.
✅ You will comply with all applicable laws and regulations.

We reserve the right to refuse service to anyone at our discretion.

2. Products & Orders

A. Product Availability

  • All products are subject to availability.

  • We reserve the right to discontinue or modify any product at any time.

B. Pricing & Payment

  • All prices are listed in [Currency] and are subject to change without notice.

  • We accept major credit/debit cards and other secure payment methods.

  • Payment must be received in full before orders are processed.

C. Order Cancellations & Modifications

  • Orders cannot be cancelled once they are processed.

  • If you need to modify an order, contact us immediately at TorashiiMartialArts@gmail.com, but changes are not guaranteed. 

3. Shipping & Delivery

  • We aim to process and ship orders within [3] business days.

  • Torashii is not responsible for delays caused by shipping carriers, customs, or incorrect addresses.

  • Shipments may be subject to customs duties/taxes, which are the buyer's responsibility.

For more details, refer to our;

 Customs, Duties & Taxes page

Shipping Policy

By placing an order with Torashii, you understand and agree that your order may be subject to customs duties, taxes, and additional import fees as determined by Canadian customs authorities. These charges are not included in the total price at checkout, and are the sole responsibility of the customer.

Once your order reaches your country, the carrier (e.g., UPS or FedEx) will handle the customs clearance process and may charge you for any applicable fees upon delivery. These fees vary based on the value, category, and destination of your order.

Please Note:

  • Customs duties and taxes are usually due at delivery, and must be paid directly to the carrier (UPS or FedEx).

  • Torashii is not responsible for any customs delays, customs duties, or taxes.

  • For more information on customs, duties, and taxes, please visit our Customs, Duties & Taxes page.

By purchasing from Torashii, you agree that you are solely responsible for the payment of these fees.

4. Returns & Refunds

  • We accept returns only for defective or incorrect items.

  • Customers must initiate a return within 30 days of purchase.

  • If the return is due to our mistake, we will cover return shipping costs.

For full details, see our [Return Policy].

5. Intellectual Property

  • All original content on this Site, including logos, product descriptions, and branding, is the property of Torashii and may not be copied, distributed, or used without permission.

  • Some images, product descriptions, and other materials may be sourced from third parties. Torashii does not claim ownership of such content and uses it either with permission or under applicable licensing agreements.

  • If you believe any content on our Site infringes on your copyright, please contact us at TorashiiMartialArts@gmail.com, and we will promptly review the matter.

6. Limitation of Liability

  • Torashii is not liable for any injuries, losses, or damages resulting from the use of our products.

  • We provide products "as is" without warranties of any kind.

7. Privacy Policy

By using our Site, you agree to our [Privacy Policy], which outlines how we collect, store, and protect your information.

8. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our Site after changes are posted constitutes acceptance of the revised Terms.

9. Contact Information

For questions regarding these Terms, contact us at:
📧 Email: TorashiiMartialArts@gmail.com
🌐 Website: [https://torashii.com/]

By using our website, you agree to these Terms of Service. Thank you for choosing Torashii