Customs, Duties & Taxes

Customs, Duties & Taxes

At Torashii, we ship high-quality martial arts gear directly from Thailand to your country. Since our products are imported, your order may be subject to customs duties, taxes, or brokerage fees upon arrival. Please review the details below before placing an order.

These charges are set by your countries customs and are the responsibility of the customer.

Torashii does not collect or control these fees.

Who Pays for Customs & Duties?

  • Orders shipped to may be subject to import duties, taxes, and brokerage fees imposed by customs.

  • These charges are not included in the product price or shipping cost.

  • The customer is responsible for paying any applicable fees upon delivery.

    How You’ll Pay for Customs, Duties & Fees

    If your order is subject to customs duties, taxes, or brokerage fees, you will be contacted by the shipping carrier (UPS or FedEx) once your package arrives in your country and clears customs.

    You’ll typically have two options to pay:

    1. Pay Online via a Secure Email Link

    The shipping carrier may send you an email with a secure payment link to pay your customs fees before the package is delivered. This helps speed up delivery and avoid missed drop-offs (You usually will save money this way).

    2. Pay the Delivery Driver

    If you prefer, you may also be able to pay the required fees directly to the driver at the time of delivery. Be sure to have a credit/debit card or exact cash available (depending on the carrier's policy).

    Heads up: These fees must be paid before the delivery can be completed. If not paid promptly, the package may be returned to the sender.

    If a customer refuses to pay customs fees and the package is returned to our supplier, a return shipping and restocking fee may apply, and the original shipping cost is non-refundable.

    In some cases, we may forward you the customs payment link if the carrier sends it to us directly. This will come from our official email address.

Shipping Carriers & Additional Fees

  • Our Thailand supplier ships via UPS or FedEx, which may charge customs processing or brokerage fees in addition to duties and taxes.

  • Fees vary depending on the order value and carrier policies.

Customs Processing & Delivery Delays

  • Orders typically arrive within 5-7 business days, but customs inspections may cause delays.

  • Torashii is not responsible for customs-related delays.

🇨🇦 Canada

When you order from Torashii to a Canadian address, your items are shipped directly from Thailand via UPS or FedEx. As a result, your order may be subject to customs duties, taxes, or other import fees upon arrival in Canada.

These charges are not included in your checkout total and are determined by Canadian customs based on factors like product value and type.

📌 Important:

  • Customs duties and taxes are usually collected upon delivery by the carrier.

  • These fees are the responsibility of the customer.

  • Torashii does not collect or manage any customs-related charges.

  • Please check with the Canada Border Services Agency (CBSA) for more information.

By placing an order to Canada, you acknowledge and accept any applicable customs-related charges that may be due upon receipt of your shipment

Larger Orders vs. Smaller Orders

  • Larger orders (usually over CAD $150) are more likely to incur import duties, taxes, and fees upon arrival, as customs may apply these charges based on the total value of the shipment.

  • Smaller orders (usually under CAD $20) often do not incur additional fees or taxes, but this can vary depending on customs inspections.

Customs Duty Threshold

In Canada, the following thresholds apply:

  • Goods under CAD $20: No customs duties or taxes typically apply.

  • Goods over CAD $20: Are generally subject to Goods and Services Tax (GST) of 5%, Provincial Sales Tax (PST) (if applicable), and potentially customs duties based on the product category.

  • Goods over CAD $150: Will most likely incur both duties and taxes, along with a Customs Processing Fee (brokerage fee) charged by the carrier.

    Breakdown of Duties & Taxes for Goods Over CAD $150

    For items over CAD $150, you may expect the following charges:

    1. GST (5%): Applied on the total value of the goods, including shipping.

    2. PST or HST: Additional provincial sales tax or harmonized sales tax (typically 5% - 15% depending on the province).

    3. Customs Duties: These vary depending on the product category (usually between 0% - 20%).

    4. Brokerage Fees: Carriers like UPS or FedEx may charge a customs processing fee (brokerage fee) ranging from CAD $10 - $50 or more, depending on the shipment value and carrier policies.

Estimate Example for an Order Total of CAD $200

(These are a rough estimation of fees and could be higher or lower depending on various factors.)

  1. GST (Goods and Services Tax):

    • 5% of the total order value, including shipping costs.
      Estimated GST: CAD $10

  2. HST or PST (depending on your province):

    • For example, Ontario applies 13% HST on taxable goods.
      Estimated HST (for Ontario): CAD $26

    • Please check your province’s applicable tax rate for accurate calculations.

  3. Customs Duty (based on product type):

    • Some products may have no customs duties, while others can have minimal rates. For this estimate, we assume no duty or a low rate for certain items. Estimated Customs Duty: CAD $0 - CAD $20
      (Duty varies by product category and shipping carrier.)

  4. Brokerage Fee (Customs Processing Fee by carrier):

    • Carriers like UPS or FedEx may charge a small processing fee for handling customs clearance.
      Estimated Brokerage Fee: CAD $10 - CAD $30

Total Estimated Fees for CAD $200 Order:

  • Minimum Estimate: CAD $200 + CAD $10 (GST) + CAD $26 (HST in Ontario) + CAD $0 - CAD $20 (Customs Duty) + CAD $10 - CAD $30 (Brokerage Fee)

  • Total Estimated Cost: CAD $246 - CAD $286

Important Notes:

  • These fees are estimates: Customs duties, taxes, and fees can vary based on your province, the product type, and the shipping carrier. The actual fees could be more or less than the estimate.

  • GST and HST: These are determined by the Canadian government and apply to taxable goods purchased from abroad.

  • Customs Duties: Some products may have no duties or a lower duty rate depending on their classification. Others may incur a customs duty of up to 20% or more.

  • Brokerage Fees: Carriers charge a brokerage fee for handling customs clearance. The fee may vary depending on the shipping carrier and order value.

How to Check Potential Fees

  • If you’re unsure about potential duties or taxes, check with the Canada Border Services Agency (CBSA) or contact UPS/FedEx before ordering.

  • You can also visit Canada Border Services Agency for more details.

🇬🇧 United Kingdom

Orders shipped to the UK may be subject to import VAT and customs duties upon arrival. These charges are determined by UK customs and are not included in the price you see at checkout.

  • For products over £180: Import VAT and duties are typically collected by the shipping carrier (UPS/FedEx) upon delivery. (Our Bundle's are typically excluded from these)

  • The Premium Fairtex Boxing Gloves (Gloves over £180) are most likely the only products that will cause import duties (But we cannot guarantee).

 

  • 📌 Please note: Torashii is not currently VAT-registered in the UK. Any applicable taxes or import fees are the responsibility of the buyer and will be collected by the shipping carrier at the time of delivery.

🇪🇺 European Union

Orders shipped to EU countries may also incur customs duties and VAT depending on your local regulations.

  • For orders under €150: VAT may be due upon delivery unless collected at checkout (we currently do not collect EU VAT).

  • For orders over €150: Duties and VAT will be charged by your local customs office and are payable upon delivery.

📌 Please note: Torashii does not currently use the EU’s IOSS system. As a result, all EU buyers are responsible for paying any VAT or import fees directly to the carrier when your order arrives.

Need Help?

If you have questions about customs, duties, or shipping, feel free to contact us:
📧 Email: TorashiiMartialArts@gmail.com
🌐 Website: [https://torashii.com/]